Healthcare – Helping you give your patients an improved experience "What you really need, it finally occurs to you, is AI to reduce administrative costs .... Waystar uses RPA to automate things like claims statusing, claims denial appeals, and other administrative processes that involve checking data from one system or another and communicating about it." - says global business leader Forbes specificall about RPA in the Healthcare Industry.

Automation areas with use cases –

• Scheduling Patient Appointments
  • Patient Data Collection & Processing
  • Scheduling & Booking the Appointment
  • Notification to Patients on Doctor’s Availability
• Management of Claims
  • Data Processing & Assessing
  • Managing Appeals
  • Identification of Compliance Related Exceptions
• Regulatory Compliance & Audit Procedure (needed along with 3 new given below)
  • Recording Data
  • Monitoring & Documenting Each Step
  • Collecting & Evaluating Multiple Reports
  • Non-Compliance Error Recognition
• Account Settlements
  • Calculation of Bill Amount
  • Payment Processing & Tracking
  • Notifying the Patients of the Bills & Payments
• Implementing Discharge Instructions
  • Prescription Pick-up Reminders to Patients
  • Notification for Upcoming Doctor’s Appointments
  • Notifying the Healthcare Provider of the Patient’s Conditions
• Improving the Healthcare Cycle
  • Record & Monitor Volumes of Data
  • Extracting Data to Generate Analytics
• Stocking of Medicines & Hospital Stationaries
  • Inventory Management
  • Order Processing
  • Generating Reports
• Patient Admission
  • e-KYC verifications (if applicable)
  • Insurance Verification
  • Health History Verification & Alerts
  • Creating Admission Records & Case File
  • Generate entry passes & auto-email to patient and guardian
  • E-mail the list of Do’s and Don’t's based on health history / allergies / existing disorders etc.
  • Assigning bed / room numbers
• Clinical Care Operations:
  • Inventory Management of medicines, stationaries, oxygen, other gases etc
  • Procurement of medicines / stock replenishment
  • Automated rostering of healthcare staff based on occupancy levels
  • Automatic status updates sent to doctors / nurses / patient family
• Discharge Management:
  • Automated communication to patient about post-discharge care
  • Raising claims on behalf of patient (if applicable)
  • Reconciliation of Accounts (Payables / Receivables)