Retail –Crafted specially for retail stores

When you have less than 100 or 1000 employees, maintaining new technologies will inflate the costs. Our RPA-as-a-Service is built to address the challenges of SMEs / MSMEs who may not implement new technologies on an immediate basis. What Forbes has to say about RPA-as-a-Service is: "This is where RPAaaS comes in handy. Users have to worry less about the version and more about the automation of the function they are designing. Users get to work in an “always updated” environment, rather than worrying about the latest version, patches and updates."

Automation areas with use cases –

• Invoice Processing
  • Segregating Data
  • Invoice Generation
  • Billing Errors
  • Processing the Bills
• Document Exchange, Uploading and Emailing
  • Validating Documents of Different Formats
  • Downloading & Transferring the Documents
• New Product Introductions
  • Updating Product Rates not a highly repetitive task
  • Managing Inventory
  • Adjusting Pricing & Production
• Business & Sales Analytics
  • Analysing User Behaviour & Preferences not a highly repetitive task
  • Generating Reports
• Marketing Planning
  • Data Assessment
  • Analysing the User Preference not a highly repetitive task
  • Day-wise Marketing Activities (Social Media / Research Reports / Insights generation / Competitor Information Management / De-branding Issues)
• Customer Support & Call Centre Processes (Rephrased to: Customer Care / CX Processes)
  • Offering Customer Guidance (Verification of customer credentials)
  • Sending Updates to Customers for Order Payment, Delivery etc. (Majority retailers have already automated this)
  • Gathering Feedback (Integrating Email feedback forms, collect responses, data entry into ERP)
• Logistics & Supply Chain Management (Rephrased as MIS Cadence / Data Entry / Reporting)
  • Inventory Level Management (Covered above)
  • Customer Support (Covered above)
  • Order Status Tracking (Non-RPA from retailer’s POV – open for discussion)
  • Reverse Shipments (Non-RPA from retailer’s POV – open for discussion)
  • All data entry work (Logistics / Finance / HR / any department)
  • All invoice processing (incoming / outgoing)
  • All event-based communication (emails / WhatsApp / all formats of digital communication)